After five years leading Uber, the company’s CEO Dara Khosrowshahi decided to get into the driver’s seat last September.

WSJ ride-hail and food delivery reporter Preetika Rana joins host Zoe Thomas to discuss what Khosrowshahi learned and how it’s helping Uber win over drivers.

0:00 Why Uber CEO Dara Khosrowshahi wanted to drive and deliver food
1:37 What was Khosrowshahi like as a driver?
2:56 Signup process: Uber passenger driver vs. Uber food delivery driver
6:12 How are drivers reacting to Uber’s in-app changes?
6:48 What this mean for Uber’s future

Tech News Briefing
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